Shipping policy
Shipping Policy
Thank you for shopping with Swffee. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are prepared and dispatched within 1 to 3 business days after payment confirmation. We work hard to ensure every order is carefully packed and ready for shipment as quickly as possible.
Shipping Method
We ship all orders via international air freight to ensure the fastest possible delivery to your door.
Estimated Delivery Time
Once dispatched, orders typically arrive within 8 to 12 business days. Please note that actual delivery times may vary due to:
- Customs clearance procedures in the destination country
- Public holidays
- Force majeure events or circumstances beyond our control
Shipping Coverage
We currently offer international shipping. If you are unsure whether we ship to your location, please contact us before placing your order.
Shipping Fees
Shipping fees are automatically calculated at checkout based on your delivery address. Some regions may qualify for free shipping promotions — please check the checkout page for details.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this to monitor your parcel's progress at any time.
Customs & Import Duties
International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping fees.
Contact Us
If you have any questions about your shipment, please don't hesitate to get in touch. We aim to respond within 1 to 2 business days.
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Company Name: TELOS TRADING LIMITED
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Registered Office: 134 Corfield St, London, England, E2 0DS
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Official Email: 13612913681@163.com
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Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT/BST)